Privacy Policy

How we protect your data and maintain privacy in off-market real estate agent matching.

Last updated: January 2025

Introduction

HushListing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our off-market real estate agent matching service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Email address and contact information
  • Professional role and brokerage information
  • Market area and specialization
  • Communication preferences

Service Usage Data

  • Buyer briefs and pre-listing submissions
  • Match interactions and acceptance rates
  • Service usage patterns and preferences
  • Communication history within our platform

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage analytics and performance data

How We Use Your Information

  • Provide and maintain our matching service
  • Process and route buyer briefs and pre-listings
  • Calculate match scores and facilitate introductions
  • Send service-related communications and updates
  • Improve our matching algorithms and service quality
  • Ensure compliance with legal obligations
  • Prevent fraud and maintain service security

Data Privacy & Protection

Privacy-First Design

Our service is built with privacy as a core principle. Client addresses and identities remain masked until both parties accept a match, ensuring sensitive information is protected throughout the matching process.

Data Minimization

We collect only the information necessary to provide our service. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Secure Storage

All data is encrypted in transit and at rest using industry-standard security measures. We implement appropriate technical and organizational safeguards to protect your information.

Information Sharing

We may share your information in the following limited circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With trusted third-party services that help us operate our platform
  • Legal requirements: When required by law or to protect our rights and safety
  • Business transfers: In connection with a merger, acquisition, or sale of assets

Your Rights & Choices

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications
  • Data controls: Choose your privacy level for submissions

Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations. You may request deletion of your account and associated data at any time.

Deleted information is permanently removed from our systems within 30 days, except where retention is required by law.

Cookies & Tracking

We use essential cookies to provide our service and may use analytics cookies to improve user experience. You can control cookie preferences through your browser settings.

We do not use tracking technologies for advertising purposes or to build user profiles.

International Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our service

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@hushlisting.com

Response time: We aim to respond to privacy inquiries within 48 hours